At DriveMe Lisbon, we aim to make the rental process clear, simple and transparent. Since we are not a car rental company but an independent aggregator, all vehicles listed on our website are provided by trusted local partners across Lisbon Airport and the city. Below you will find the general guidelines customers should expect when renting a car through our platform. Please note that exact conditions may vary slightly depending on the chosen supplier, dates and car category.
Driver Requirements
Most suppliers in Lisbon require drivers to hold a valid driving licence for at least one year. Minimum age typically ranges from 21 to 23 depending on the car class. Some partners may apply a young driver fee for younger renters, while others do not. The specific requirements for your selected vehicle are shown during the booking process.
Payment Methods
DriveMe Lisbon specialises in helping travellers find cars available without a credit card. Many of our partners accept debit cards for payment and for the rental guarantee. Some rentals may require a small deposit, while others offer low-deposit or zero-deposit conditions. All available payment options are visible when you apply filters on our website.
Deposit & Insurance
Depending on the supplier and the chosen protection package, a refundable deposit or security hold may apply. This amount is typically returned immediately after the car is inspected at drop-off. Many partners offer full coverage insurance, which can significantly reduce the required deposit. Details for each car appear online before you confirm your reservation.
Pick-up & Drop-off
After completing your booking, your local rental partner will contact you directly with instructions for collecting your vehicle. Pick-up locations include Lisbon Airport and multiple city offices. Some suppliers also provide after-hours pick-up or return services. Please ensure that you bring the required documents: driving licence, passport or ID, and the same card used during booking.
Fuel Policy
Fuel policies vary by supplier, but the most common options are:
- Full-to-Full – return the car with the same level of fuel.
- Same-to-Same – match the fuel level provided at pick-up.
You will see the exact policy when selecting your vehicle.
Mileage
Most partners provide unlimited mileage, allowing you to explore Lisbon, Sintra, Cascais and the entire region freely. If a mileage limit applies to a specific rental company, this information will be clearly displayed on the car page before booking.
Cross-Border & Island Travel
Cross-border travel to Spain or ferry transport is not automatically included. Some partners may offer permission for an additional fee. Always check your rental conditions or confirm directly with the local supplier after booking.
Cancellations & Changes
We offer flexible cancellation policies. In most cases, you can cancel free of charge up to a certain period before pick-up. All cancellation rules for your booking are shown during checkout. If you need to change your booking, simply contact your local supplier through the details provided after confirmation.
Important Note
DriveMe Lisbon acts as an intermediary platform. We help you compare offers, secure the best prices and access debit-card friendly options, but the rental contract itself is always signed between you and the chosen local supplier. All specific conditions and final terms are provided by that supplier.
Our goal is simple: to give you a smooth, transparent and stress-free car hire experience in Lisbon, without complicated policies or hidden fees. Enjoy your journey with confidence.